At NewBuy Store, we are committed to delivering your order as quickly and safely as possible. Please read our shipping policy carefully.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive another notification once your order has shipped.
Shipping Time
Estimated delivery time is 7–12 business days, depending on your location and current demand.
Please note that delivery times are estimates and may vary due to factors beyond our control, such as carrier delays, customs processing, or high-demand periods.
Shipping Costs
Shipping costs (if applicable) will be calculated and displayed at checkout before you complete your purchase.
Order Tracking
Once your order has shipped, you will receive a tracking number via email.
Tracking information may take 24–72 hours to update after shipment.
Shipping Destinations
We currently ship to the United States.
If we expand shipping to additional countries, this policy will be updated accordingly.
Delays & Responsibility
NewBuy Store is not responsible for shipping delays caused by carriers, customs, weather conditions, or other circumstances beyond our control.
Once the order is handed over to the shipping carrier, responsibility for delivery transfers to the customer.
Incorrect Address
Please ensure that your shipping address is correct at checkout.
We are not responsible for orders delivered to incorrect addresses provided by the customer.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost in transit, please contact us immediately at:
📧 apyfb27proton.me@proton.me
We will review each case individually and work with you to find a solution.
Contact Information
If you have any questions about shipping, please contact us at:
NewBuy Store
📧 apyfb27proton.me@proton.me
🌐 https://www.newbuy.com.co