Términos del servicio

NewBuy Store operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). NewBuy Store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your personal information is collected, used, and disclosed as described herein.

Personal Information We Collect or Process

When we use the term “personal information,” we mean any information that identifies or can reasonably be linked to you or another individual. Personal information does not include data that has been anonymized or de-identified so that it cannot reasonably identify you.

Depending on how you interact with the Services, where you live, and what the applicable law permits or requires, we may collect or process the following categories of personal information, including inferences drawn from such information:

• Contact details, including your name, billing address, shipping address, phone number, and email address.
• Financial information, including credit or debit card numbers, payment card information, financial account details, transaction details, payment method, payment confirmation, and related payment information.
• Account information, including your username, password, security questions, preferences, and settings.
• Transaction information, including items you view, add to your cart, save to your wishlist, purchase, return, exchange, or cancel, as well as your past transactions.
• Communications with us, including information you provide when contacting customer support or communicating with us.
• Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.
• Usage information, including how and when you interact with or browse the Services.

Sources of Personal Information

We may collect personal information from the following sources:

• Directly from you, when you create an account, visit or use the Services, communicate with us, or otherwise provide personal information.
• Automatically through the Services, including information from your device when you use our products or services, and through cookies and similar technologies.
• From service providers, when they enable certain technologies or process personal information on our behalf.
• From partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

• Providing, personalizing, and improving the Services. This includes processing payments, fulfilling orders, managing your account, arranging shipping, handling returns and exchanges, remembering your preferences, sending account-related notifications, and offering a personalized shopping experience.
• Marketing and advertising. We may use your personal information to send marketing, promotional, or advertising communications via email, text message, or postal mail, and to display advertisements on the Services or on third-party websites based on your activity.
• Security and fraud prevention. We use personal information to authenticate accounts, ensure secure transactions, detect and prevent fraudulent or illegal activity, and protect the safety of our Services.
• Communications with you. We use personal information to provide customer support, respond to inquiries, and maintain our business relationship.
• Legal purposes. We may use personal information to comply with applicable laws, respond to legal requests, enforce our terms or policies, and protect our rights and the rights of others.

How We Disclose Personal Information

We may disclose personal information in the following circumstances:

• With Shopify, service providers, and vendors who perform services on our behalf, such as payment processing, IT management, analytics, customer support, cloud storage, order fulfillment, and shipping.
• With marketing and advertising partners to provide marketing services and display ads. These partners use your information according to their own privacy policies.
• When you request or consent to disclosure, such as when using social media integrations or third-party widgets.
• With affiliates or within our corporate group.
• In connection with business transactions, legal obligations, law enforcement requests, or to protect our rights and users.

Relationship With Shopify

The Services are hosted on Shopify, which collects and processes personal information related to your access and use of the Services in order to provide and improve the Services. Information submitted through the Services may be transferred to Shopify and third parties located in other countries.

Shopify may use personal information collected from your interactions with our store, other merchants, and the Shopify platform to provide enhanced features. In these cases, Shopify is responsible for processing such personal information and responding to requests to exercise data rights related to that processing.

For more information, please see Shopify’s Privacy Policy:

https://privacy.shopify.com

Third-Party Websites and Links

The Services may contain links to third-party websites or platforms not operated by us. We are not responsible for the privacy or security practices of those third parties. Any information you provide on third-party platforms may be visible to others and used without limitation.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided personal information, please contact us to request deletion.

Security and Retention of Information

No security measure is perfect, and we cannot guarantee absolute security. The retention period for personal information depends on factors such as account maintenance, legal obligations, dispute resolution, and policy enforcement.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

• Access to personal information
• Deletion of personal information
• Correction of inaccurate information
• Data portability
• Objection to targeted advertising or data sharing

You may also opt out of marketing emails at any time using the unsubscribe link provided.

Complaints

If you have complaints about how we handle personal information, please contact us. You may also have the right to lodge a complaint with your local data protection authority.

International Transfers

We may transfer, store, and process personal information outside your country of residence. When required, we use recognized transfer mechanisms such as Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

Contact Information

If you have questions about this Privacy Policy, please contact us at:

NewBuy Store

📧 apyfb27proton.me@proton.me

🌐 https://www.newbuy.com.co